www.ieltsguru.com
PRIVACY POLICY
Last updated December 08, 2021
Thank you for choosing to be part of our
community at IELTSguru Consulting ("Company," "we," "us,"
or "our"). We are committed to protecting your
personal information and your right to privacy. If you have any questions or
concerns about this privacy notice or our practices with regard to your
personal information, please contact us at info@ieltsguru.com.
This privacy notice describes how we might use
your information if you:
- Engage with us in other related ways ―
including any sales, marketing, or events
In this privacy notice, if we refer to:
- "Website,"
we are referring to any website of ours that references or links to this
policy
- "Services," we
are referring to our
Website, and other related services, including
any sales, marketing, or events
The purpose of this privacy notice is to explain
to you in the clearest way possible what information we collect, how we use it,
and what rights you have in relation to it. If there are any terms in this
privacy notice that you do not agree with, please discontinue use of our
Services immediately.
Please read this privacy notice carefully, as it
will help you understand what we do with the information that we collect.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE
COLLECT?
2. HOW DO WE USE YOUR
INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
5. DO WE USE COOKIES AND
OTHER TRACKING TECHNOLOGIES?
6. HOW DO WE HANDLE YOUR
SOCIAL LOGINS?
7. HOW LONG DO WE KEEP YOUR
INFORMATION?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK
FEATURES
10. DO CALIFORNIA RESIDENTS
HAVE SPECIFIC PRIVACY RIGHTS?
11. DO WE MAKE UPDATES TO
THIS NOTICE?
12. HOW CAN
YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW,
UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you
provide to us.
We collect personal information that you
voluntarily provide to us when you register
on the Website,
express an interest in obtaining information
about us or our products and Services, when you participate in activities on
the Website or otherwise when you contact us.
The personal information that we collect depends
on the context of your interactions with us and the Website,
the choices you make and the products and features you use. The personal
information we collect may include the following:
Personal Information Provided by You. We collect names; phone
numbers; email
addresses; mailing
addresses; usernames; passwords; contact
preferences; contact
or authentication data; billing
addresses; debit/credit
card numbers; and
other similar information.
Social Media Login Data. We may provide you with the option to
register with us using your existing social media account details, like your
Facebook, Twitter or other social media account. If you choose to register in
this way, we will collect the information described in the section called "HOW DO WE HANDLE
YOUR SOCIAL LOGINS?" below.
All personal information that you provide to us
must be true, complete and accurate, and you must notify us of any changes to
such personal information.
Information automatically collected
In Short: Some information — such as your Internet
Protocol (IP) address and/or browser and device characteristics — is collected
automatically when you visit our Website.
We automatically collect certain information when
you visit, use or navigate the Website.
This information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as your
IP address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about
how and when you use our Website
and other technical information. This information is primarily needed to
maintain the security and operation of our Website,
and for our internal analytics and reporting purposes.
Like many businesses, we also collect information
through cookies and similar technologies.
The information we collect includes:
- Log
and Usage Data.
Log and usage data is service-related, diagnostic, usage and performance
information our servers automatically collect when you access or use our Website
and which we record in log files. Depending on how you interact with us,
this log data may include your IP address, device information, browser
type and settings and information about your activity in the Website (such
as the date/time stamps associated with your usage, pages and files
viewed, searches and other actions you take such as which features you
use), device event information (such as system activity, error reports
(sometimes called 'crash dumps') and hardware settings).
- Device
Data. We collect
device data such as information about your computer, phone, tablet or
other device you use to access the Website.
Depending on the device used, this device data may include information
such as your IP address (or proxy server), device and application
identification numbers, location, browser type, hardware model Internet
service provider and/or mobile carrier, operating system and system
configuration information.
- Location
Data. We collect
location data such as information about your device's location, which can
be either precise or imprecise. How much information we collect depends on
the type and settings of the device you use to access the Website.
For example, we may use GPS and other technologies to collect geolocation
data that tells us your current location (based on your IP address). You
can opt out of allowing us to collect this information either by refusing
access to the information or by disabling your Location setting on your
device. Note however, if you choose to opt out, you may not be able to use
certain aspects of the Services.
Information collected from other sources
In Short:
We may
collect limited data from public databases, marketing partners, social media
platforms, and other outside
sources.
In order to enhance our ability to provide
relevant marketing, offers and services to you and update our records, we may
obtain information about you from other sources, such as public databases,
joint marketing partners, affiliate programs, data providers, social media
platforms, as well as from
other third parties. This information includes mailing addresses, job titles,
email addresses, phone numbers, intent data (or user behavior
data), Internet Protocol (IP) addresses, social media profiles, social media
URLs and custom profiles, for purposes of targeted advertising and event
promotion. If
you interact with us on a social media platform using your social media account
(e.g. Facebook or Twitter), we receive personal
information about you such as your name, email address, and gender. Any
personal information that we collect from your social media account depends on
your social media account's privacy settings.
2. HOW DO WE USE YOUR INFORMATION?
In Short:
We process
your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our
legal obligations, and/or your consent.
We use personal information collected via our Website
for a variety of business purposes described below. We process your personal
information for these purposes in reliance on our legitimate business
interests, in order to enter into or perform a contract with you, with your
consent, and/or for compliance with our legal obligations. We indicate the
specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
- To
facilitate account creation and logon process. If you choose to link your account
with us to a third-party account (such as your Google or Facebook
account), we use the information you allowed us to collect from those
third parties to facilitate account creation and logon process for the
performance of the contract. See
the section below headed "HOW DO WE HANDLE YOUR SOCIAL LOGINS?"
for further information.
- To post testimonials. We post testimonials on our Website
that may contain personal information. Prior to posting a testimonial, we
will obtain your consent to use your name and the content of the
testimonial. If you wish to update, or delete your testimonial, please
contact us at info@ieltsguru.com
and be sure to include your name, testimonial location, and contact
information.
- Request feedback. We may use your information to
request feedback and to contact you about your use of our Website.
- To enable user-to-user communications. We may use your information in
order to enable user-to-user communications with each user's consent.
- To manage user accounts. We may use your information for the
purposes of managing our account and keeping it in working order.
- Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and
exchanges made through the Website.
- Administer
prize draws and competitions. We may use your information to administer prize draws and
competitions when you elect to participate in our competitions.
- To
deliver and facilitate delivery of services to the user. We may use your information to
provide you with the requested service.
- To
respond to user inquiries/offer support to users. We may use your information to
respond to your inquiries and solve any potential issues you might have
with the use of our Services.
- To
send you marketing and promotional communications. We and/or our third-party
marketing partners may use the personal information you send to us for our
marketing purposes, if this is in accordance with your marketing
preferences. For example, when expressing an interest in obtaining
information about us or our Website,
subscribing to marketing or otherwise contacting us, we will collect
personal information from you. You can opt-out of our marketing emails at
any time (see the "WHAT ARE YOUR PRIVACY
RIGHTS?" below).
- Deliver
targeted advertising to you. We may use
your information to develop and display personalized content and
advertising (and work with third parties who do so) tailored to your
interests and/or location and to measure its effectiveness.
3. WILL YOUR INFORMATION BE SHARED
WITH ANYONE?
In Short: We only share information with
your consent, to comply with laws, to provide you with services, to protect
your rights, or to fulfill business obligations.
We may process or share your data that we hold
based on the following legal basis:
- Consent: We may process your data if you
have given us specific consent to use your personal information for a
specific purpose.
- Legitimate Interests: We may process your data when it
is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a
contract with you, we may process your personal information to fulfill the terms of our contract.
- Legal Obligations: We may disclose your information
where we are legally required to do so in order to comply with applicable
law, governmental requests, a judicial proceeding, court order, or legal
process, such as in response to a court order or a subpoena (including in
response to public authorities to meet national security or law
enforcement requirements).
- Vital Interests: We may disclose your information
where we believe it is necessary to investigate, prevent, or take action
regarding potential violations of our policies, suspected fraud,
situations involving potential threats to the safety of any person and
illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your
data or share your personal information in the following situations:
- Business
Transfers. We
may share or transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing, or
acquisition of all or a portion of our business to another company.
- Google Maps Platform APIs. We may share your information with
certain Google Maps Platform APIs (e.g., Google Maps API, Place API). To find out more about Google’s Privacy
Policy, please refer to this link.
We obtain and store on your device ('cache') your location
for six (6) months.
You may revoke your consent anytime by contacting us at the contact details
provided at the end of this document.
- Vendors, Consultants and Other Third-Party
Service Providers. We may share your data with third-party vendors, service
providers, contractors or agents who perform services for us or on our
behalf and require access to such information to do that work. Examples
include: payment processing, data analysis, email delivery, hosting
services, customer service and marketing efforts. We may allow selected
third parties to use tracking technology on the Website,
which will enable them to collect data on our behalf about how you
interact with our Website
over time. This information may be used to, among other things, analyze and track data, determine the popularity of
certain content, pages or features, and better understand online activity.
Unless described in this notice, we do not share, sell, rent or trade any
of your information with third parties for their promotional purposes.
- Third-Party Advertisers. We may use third-party advertising
companies to serve ads when you visit or use the Website.
These companies may use information about your visits to our Website(s) and other websites that are contained in web
cookies and other tracking technologies in order to provide advertisements
about goods and services of interest to you.
- Affiliates. We may share your information with
our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our
parent company and any subsidiaries, joint venture partners or other
companies that we control or that are under common control with us.
- Business Partners. We may share your information with
our business partners to offer you certain products, services or
promotions.
4. WHO WILL YOUR INFORMATION BE
SHARED WITH?
In Short: We only share information with
the following categories of third
parties.
We only share
and disclose your information with the following categories of third parties. If we have processed your data
based on your consent and you wish to revoke your consent, please contact us
using the contact details provided in the section below titled "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?".
- Affiliate Marketing
Programs
- Website Hosting
Service Providers
- User Account
Registration & Authentication Services
- Finance &
Accounting Tools
- Communication &
Collaboration Tools
- Performance Monitoring
Tools
5. DO WE USE COOKIES AND OTHER
TRACKING TECHNOLOGIES?
In Short: We may use cookies and other
tracking technologies to collect and store your information.
We may use cookies and similar tracking
technologies (like web beacons and pixels) to access or store information.
Specific information about how we use such technologies and how you can refuse
certain cookies is set out in our Cookie Notice.
6. HOW DO WE HANDLE YOUR SOCIAL
LOGINS?
In Short: If you choose to register or log in to
our services using a social media account, we may have access to certain
information about you.
Our Website
offers you the ability to register and login using your third-party social
media account details (like your Facebook or Twitter logins). Where you choose
to do this, we will receive certain profile information about you from your
social media provider. The profile information we receive may vary depending on
the social media provider concerned, but will often include your name, email
address, friends list, profile picture as well as other information you choose
to make public on such social media platform.
We will use the information we receive only for
the purposes that are described in this privacy notice or that are otherwise
made clear to you on the relevant Website.
Please note that we do not control, and are not responsible for, other uses of
your personal information by your third-party social media provider. We
recommend that you review their privacy notice to understand how they collect,
use and share your personal information, and how you can set your privacy
preferences on their sites and apps.
7. HOW LONG DO WE KEEP YOUR
INFORMATION?
In Short: We keep your information for as
long as necessary to fulfill the purposes outlined in
this privacy notice unless otherwise required by law.
We will only keep your personal information for
as long as it is necessary for the purposes set out in this privacy notice,
unless a longer retention period is required or permitted by law (such as tax,
accounting or other legal requirements). No purpose in this notice will require
us keeping your personal information for longer than the
period of time in which users have an account with us.
When we have no ongoing legitimate business need
to process your personal information, we will either delete or anonymize such
information, or, if this is not possible (for example, because your personal
information has been stored in backup archives), then we will securely store
your personal information and isolate it from any further processing until
deletion is possible.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You
may review, change, or terminate your account at any time.
If you are a resident in the EEA or UK and you
believe we are unlawfully processing your personal information, you also have
the right to complain to your local data protection supervisory authority. You
can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are a resident in Switzerland, the contact
details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If you have questions or comments about your
privacy rights, you may email us at info@ieltsguru.com.
Account Information
If you would
at any time like to review or change the information in your account or
terminate your account, you can:
- Contact us using the
contact information provided.
Upon your request to terminate your account, we
will deactivate or delete your account and information from our active
databases. However, we may retain some information in our files to prevent
fraud, troubleshoot problems, assist with any investigations, enforce our Terms
of Use and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept
cookies by default. If you prefer, you can usually choose to set your browser
to remove cookies and to reject cookies. If you choose to remove cookies or
reject cookies, this could affect certain features or services of our Website.
To opt-out of interest-based advertising by advertisers on our Website
visit http://www.aboutads.info/choices/.
Opting out of email marketing: You can unsubscribe from our marketing
email list at any time by clicking on the unsubscribe link in the emails that
we send or by contacting us using the details provided below. You will then be
removed from the marketing email list — however, we may still communicate with
you, for example to send you service-related emails that are necessary for the
administration and use of your account, to respond to service requests, or for
other non-marketing purposes. To otherwise opt-out, you may:
- Contact us using the contact information
provided.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating
systems and mobile applications include a Do-Not-Track ("DNT")
feature or setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and collected. At
this stage no uniform technology standard for recognizing and implementing DNT
signals has been finalized. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your choice not
to be tracked online. If a standard for online tracking is adopted that we must
follow in the future, we will inform you about that practice in a revised
version of this privacy notice.
10. DO CALIFORNIA RESIDENTS HAVE
SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of
California, you are granted specific rights regarding access to your personal
information.
California Civil Code Section 1798.83, also known
as the "Shine The Light" law, permits our
users who are California residents to request and obtain from us, once a year
and free of charge, information about categories of personal information (if
any) we disclosed to third parties for direct marketing purposes and the names
and addresses of all third parties with which we shared personal information in
the immediately preceding calendar year. If you are a California resident and
would like to make such a request, please submit your request in writing to us
using the contact information provided below.
If you are under 18 years of age, reside in
California, and have a registered account with the Website,
you have the right to request removal of unwanted data that you publicly post
on the Website.
To request removal of such data, please contact us using the contact
information provided below, and include the email address associated with your
account and a statement that you reside in California. We will make sure the
data is not publicly displayed on the Website,
but please be aware that the data may not be completely or comprehensively
removed from all our systems (e.g. backups, etc.).
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as
necessary to stay compliant with relevant laws.
We may update this privacy notice from time to
time. The updated version will be indicated by an updated "Revised"
date and the updated version will be effective as soon as it is accessible. If
we make material changes to this privacy notice, we may notify you either by
prominently posting a notice of such changes or by directly sending you a
notification. We encourage you to review this privacy notice frequently to be
informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
If you have questions or comments about this
notice, you may email
us at info@ieltsguru.com or by post to:
IELTSguru
Consulting
G1,
Ratna Complex, Beside Image Hospitals, Ameerpet
Hyderabad, Telangana
500073
India
13. HOW CAN YOU REVIEW, UPDATE, OR
DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you
may have the right to request access to the personal information we collect
from you, change that information, or delete it in some circumstances. To
request to review, update, or delete your personal information, please submit
a request form by clicking here.